To have a useful shortcut to the most used public folders use the Favourite folder that can be found under the public folders tree. In order to add a folder to the Favourite folder, right click on a public folder and select Add to Zarafa favourite folder. In Outlook 2007 the Add to Favourites window will appear. In Outlook 2003 the shortcut will be added directly in the favourites folder.

Por padrão, somente a pasta selecionada sera adicionada na pasta Favourites —  sem as sub-pastas. É necessário especificar as sub-pastas caso queira que as mesmas sejam adicionadas à pasta favoritos.